Privacy Policy
Agape Community Insurance Agency (“Agency”) respects the privacy rights of individuals who visit, use, and interact with (collectively “Users”) this website and/or portal (“Site”). Information may be collected from Users during their visits to this Site in order to allow the Agency to provide better service. The Agency is committed to treating this information responsibly and has implemented this Privacy Policy (“Policy”).
This Privacy Policy has been updated effective October 10, 2025.
Types of Information Collected and How It Is Used
Aggregate Information:
The Agency may collect information that is not personal information about Users to measure traffic on the Site. This information is collected automatically on an aggregate basis (“Aggregate Information”) through the use of a “cookie” or small text file placed on the User’s device by the User’s Internet browser. The cookie allows the Agency to track the number of visits to various pages on the Site. The cookie is used only during a single connection and is not used to track activity after leaving the Site. The cookie is permanently disabled when the User exits the Site, and information about individual Users is not collected, saved, or distributed to others by the Agency except as provided for in this Policy. Aggregate Information helps the Agency understand Users’ needs, improve the Site, and demonstrate to others the volume and nature of Site traffic. Aggregate Information may be shared with third parties as described in the section titled “Information Provided to Third Parties” below.
User Information:
User information from the Site may be obtained, retained, and/or used (collectively “Used”) by the Agency to facilitate Users’ access to, use of, and/or participation in any products, services, resources, or surveys (collectively “Services”) from the Site. Information about Users may be provided by the Agency to other entities, such as insurance carriers, vendors, agents, or service providers (collectively “Service Providers”), and such information may include:
- Personal details such as name, address, telephone number, email address, date of birth, driver’s license number, and employment history.
- Financial information including bank account details, credit card numbers, income, or credit score.
- Insured risk and policy data such as health data or demographic information.
Services Information:
Information from Users may be used by the Agency for processing requests for and/or participation in Services offered by or through the Agency, including from Service Providers. Such information about Users also may be provided to and used by Service Providers, as described in “Information Provided to Third Parties.”
E-mail Information:
Information the Agency receives from Users via e-mail may be used internally or provided to third parties as described in “Information Provided to Third Parties.”
Text Messaging and SMS Communication
Texting:
By engaging in text messaging communication with the Agency, you acknowledge and agree to the following privacy disclosure. Text messaging is a convenient form of communication; however, standard message and data rates may apply depending on your mobile carrier plan. The Agency takes reasonable measures to protect your personal information and treats all data shared during text communications as confidential. While precautions are taken to secure your data, please note that text messaging may not be entirely secure and there is a potential risk of unauthorized interception. Users should avoid sending sensitive or confidential information via text. By continuing to communicate via text messaging, you consent to the collection and processing of your personal information as described in this Privacy Policy.
If you wish to opt out of text messaging, please contact the Agency directly or reply STOP to any message. You may also reply HELP for assistance or contact service@agapecia.com
for support.
SMS Program:
If you opt into the Agency’s SMS program, you may receive messages related to services, updates, policies, and promotional offers. You will receive messages such as service notifications, appointment reminders, and other relevant communications. Message frequency may vary. Standard message and data rates may apply.
SMS opt-in data and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
Consent for SMS Communication:
Information obtained as part of the SMS consent process will not be shared with third parties.
Information About Children Under 13
The Site is generally intended for adults interested in obtaining insurance. It is the Agency’s policy not to collect personal information from children under the age of 13. If the Agency becomes aware that it has inadvertently collected personal information from a child under 13 without parental consent, such information will be deleted from its systems.
Information Provided to Third Parties
Information collected on this Site will only be provided to third parties as described in this Policy. Information may be shared with third parties, including Service Providers, to:
- Complete transactions requested by the User.
- Provide or manage Services, including underwriting, claims handling, billing, and policy administration.
- Comply with legal obligations or court orders.
- Protect the rights, property, or safety of the Agency, Users, or others.
We may disclose nonpublic personal information about you to the following third parties that perform marketing or administrative services on our behalf:
- Insurance carriers or agencies that assist with underwriting, rating, or placement.
- Financial and administrative institutions such as premium finance companies.
- Vendors that provide support services, including billing, fulfillment, or customer management.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.
Security
The Agency uses industry-standard security measures to protect personal information. While reasonable efforts are made to secure your data, no method of transmission over the Internet or electronic storage is completely secure. The Agency makes no guarantees that these measures will prevent all unauthorized access but will take reasonable precautions to protect information.
Links to Other Sites
This Site may contain links to other websites (“Linked Resources”). Each linked website may have its own privacy and data collection policies. The Agency is not responsible for the privacy practices or content of Linked Resources. Links are provided solely as a convenience and do not imply endorsement.
Your Rights to Access and Amend Your Personal Information
You have the right to request access to the personal information maintained about you to ensure its accuracy. Subject to applicable laws, and after verifying your identity, you may request corrections, updates, or deletion of your information, or request changes to your communication preferences.
To submit a request, contact:
Agape Community Insurance Agency
Email: service@agapecia.com
Phone: 503-626-5790
Please include your name, contact information, and specific details about the information in question. The Agency will respond within 30 business days.
Policy Changes
The Agency reserves the right to modify this Policy at any time without prior notice. Updates will be effective immediately upon posting on this Site. Users are encouraged to review this Policy periodically to remain informed of any changes.
Terms & Conditions
- SMS Consent Communication:
Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. - Types of SMS Communications:
If you have consented to receive text messages from Agape Community Insurance Agency, you may receive text messages related to the following:- Customer Care:
“Hi [First Name], thank you for contacting Agape Community Insurance Agency. If you have any questions about your policy, call us at 503-626-5790. Reply STOP to unsubscribe.” - Appointment Reminders:
“Hi [First Name], this is a reminder of your upcoming appointment with Agape Community Insurance Agency on [Date] at [Time]. Reply YES to confirm or RESCHEDULE to request a new time. Reply STOP to opt out.” - Follow-Up Messages:
“Hi [First Name], following up on your recent inquiry with Agape Community Insurance Agency. Contact us at 503-626-5790 if you have additional questions. Reply STOP to unsubscribe.” - Billing Inquiries:
“Hi [First Name], your payment of $[Amount] for [Policy Name] is due on [Date]. Call 503-626-5790 for assistance. Reply STOP to opt out.” - Promotions or Offers (if applicable):
“Hi [First Name], we’re offering an exclusive discount for policy renewals until [Offer Expiration Date]. Contact us at 503-626-5790 to learn more. Reply STOP to unsubscribe.”
- Customer Care:
- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to two SMS messages per week regarding your account or services. - Message and Data Rates Disclosure:
Standard message and data rates may apply depending on your carrier’s pricing plan. - Opt-In Method:
You may opt in to receive SMS messages from Agape Community Insurance Agency by submitting an online form or by providing consent verbally or in writing. - Opt-Out Method:
You may opt out of receiving SMS messages at any time by replying STOP to any message received. You may also contact the Agency directly to request removal from the messaging list. - Help:
If you experience issues or need assistance, reply HELP or contact the Agency directly at 503-626-5790 or service@agapecia.com - Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or contact service@agapecia.com
- Message frequency may vary.
Changes to This Statement
The Agency may periodically update or revise this statement. Please review this page regularly for the most current version.
